From Outage to Resolution: Zero-Touch Operations
Detect anomalies in milliseconds.
Inform customers instantly. Deflect support calls
automatically.
The Two‑Speed Lag
Network:
Fails in milliseconds.
Support Ops: Reacts in hours (after the customer calls).
Result:
Angry customers, flooded call centers, and
expensive "war rooms."
Closed-Loop Autonomy
Detect:
Predict outages in real time using stream
processing.
Decide: Instantly map network failures to impacted customers with Infosys Topaz.
